The agreement that governs your use of WHOOSH360. Please read it carefully before using the Service.
Effective date: 1 April 2026 · Last updated: 1 April 2026
Important: These Terms of Service ("Terms") constitute a legally binding agreement between you and WHOOSH360. By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms are entered into between you ("User", "you", "your") and WHOOSH360 ("WHOOSH360", "we", "us", "our"), operator of the WHOOSH360 platform at whoosh360.com.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you lack that authority, you may not use the Service on the entity's behalf.
We reserve the right to update these Terms at any time. Material changes will be communicated by email and/or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.
WHOOSH360 is a multi-channel social media management platform that allows users to:
The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free access and reserve the right to modify, suspend, or discontinue any aspect of the Service with reasonable notice.
The Service is dependent on third-party platform APIs (Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, WhatsApp). We are not responsible for any changes to those platforms' APIs, policies, or availability that affect your use of WHOOSH360.
You must be at least 18 years old and capable of entering a binding contract to use the Service. The Service is intended for business use. You represent that any social media accounts you connect to WHOOSH360 are operated in a business or commercial capacity and that you have the legal right to publish content on those accounts.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@whoosh360.com if you become aware of any unauthorised use of your account.
You agree to provide accurate, current, and complete information when registering and to keep your account information up to date. Accounts created with false or misleading information may be suspended without notice.
Each subscription is for one business workspace. You may invite team members under your workspace. Creating multiple accounts to circumvent subscription limits is prohibited.
You agree to use the Service only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not use the Service to:
We reserve the right to suspend or terminate accounts that violate these requirements, with or without notice depending on the severity of the violation.
By connecting a third-party social media account to WHOOSH360, you agree to comply with the terms, policies, and community guidelines of that platform in addition to these Terms. Your use of WHOOSH360 to publish content does not exempt you from those obligations.
You must comply with the Facebook Terms of Service, Instagram Terms of Use, Meta Community Standards, and the Meta Platform Terms.
You must hold valid permissions to the Facebook Pages and Instagram accounts you connect. You must not use WHOOSH360 to publish content that violates Meta's advertising policies on organic content, exploit API rate limits, or circumvent Meta's review processes.
You must comply with the X Terms of Service, X Rules and Policies, and the X Developer Agreement and Policy.
You must not use WHOOSH360 to artificially inflate engagement, post coordinated inauthentic behaviour, or publish content that violates X's policies on hate speech, harassment, or synthetic media.
You must comply with the LinkedIn User Agreement, LinkedIn Professional Community Policies, and the LinkedIn API Terms of Use.
You may only publish to LinkedIn profiles and Company Pages for which you have legitimate authorisation. Use of WHOOSH360 for automated connection requests, unsolicited messaging, or scraping LinkedIn data is prohibited.
You must comply with the TikTok Terms of Service, TikTok Community Guidelines, and TikTok for Developers Terms.
You must not publish synthetic or AI-generated video content on TikTok without appropriate disclosure where required by TikTok's policies on AI-generated content. All video content must comply with TikTok's policies on branded content, copyright, and prohibited content categories.
You must comply with the YouTube Terms of Service, YouTube Community Guidelines, YouTube API Services Terms of Service, and the Google Terms of Service.
You must not publish content that infringes copyright, contains misleading metadata, or violates YouTube's policies on spam, deceptive practices, or sensitive content. You are responsible for any Content ID claims arising from content you publish via WHOOSH360.
You must comply with the Pinterest Terms of Service, Pinterest Community Guidelines, and Pinterest API Terms.
Content published to Pinterest via WHOOSH360 must comply with Pinterest's policies on spam, intellectual property, and prohibited content categories including misleading health or financial claims.
You must comply with the WhatsApp Terms of Service, WhatsApp Business Terms, WhatsApp Commerce Policy, and Meta Business Tools Terms.
Critical obligations: You must only send messages to recipients who have explicitly opted in to receive communications from your business. You must use only approved message templates for non-transactional communications. You must provide a clear and easy mechanism for recipients to opt out. Sending unsolicited messages, deceptive content, or using the WhatsApp Business API for anything other than legitimate business communications is strictly prohibited and may result in immediate account suspension by both Meta and WHOOSH360.
You retain full ownership of all content you create, upload, or publish using WHOOSH360. By using the Service, you grant WHOOSH360 a limited, non-exclusive, royalty-free licence to store, process, and transmit your content solely as necessary to provide the Service. This licence terminates when you delete the content or close your account.
WHOOSH360's AI generation tools produce content based on your inputs and brand configuration. You own any content output that you choose to use. You are solely responsible for reviewing AI-generated content before publishing, including ensuring it is accurate, lawful, and appropriate for the relevant platform and audience.
All software, interfaces, designs, trademarks, and other elements of the WHOOSH360 platform are owned by or licensed to WHOOSH360. Nothing in these Terms grants you any right to use our intellectual property beyond what is strictly necessary to use the Service as described.
If you provide us with feedback, suggestions, or ideas about the Service, you grant WHOOSH360 a perpetual, irrevocable, royalty-free licence to use and incorporate that feedback without any obligation to you.
WHOOSH360 offers free and paid subscription plans. Paid plan features, limits, and pricing are described on the pricing page and may be updated from time to time with appropriate notice.
Paid subscriptions are billed in advance on a monthly or annual basis. Payments are processed via our third-party payment provider (Razorpay). All fees are exclusive of applicable taxes, which will be added where required by law.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access until then. We do not provide refunds for partial billing periods except where required by applicable law.
If a payment fails, we will notify you and attempt to re-process the payment. Accounts with outstanding balances may be downgraded to a free plan or suspended after a grace period, with prior email notice. Published content and account data will not be deleted for at least 30 days following non-payment.
You may delete your account at any time from your account settings. Account deletion is permanent and irreversible. All your data will be deleted within 30 days, subject to our data retention obligations.
We may suspend or terminate your account immediately if you:
For less severe violations, we will typically provide written notice and an opportunity to remedy the breach before suspension. For serious violations, suspension may be immediate.
Upon termination, your right to access the Service ceases immediately. Platform connections will be revoked and any scheduled but unpublished content will not be posted. Provisions of these Terms that by their nature should survive termination (including intellectual property, indemnification, and limitation of liability) will do so.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that results obtained through the Service will be accurate or reliable.
We are not responsible for the actions, content, or policies of third-party platforms connected through the Service. Platform API changes, rate limits, content review decisions, or account restrictions imposed by those platforms are outside our control.
AI-generated content is provided for your review and editing. We make no warranties regarding the accuracy, completeness, legality, or appropriateness of AI-generated content for any particular purpose.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHOOSH360'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO WHOOSH360 IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ₹5,000 INR (OR EQUIVALENT).
IN NO EVENT SHALL WHOOSH360 BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WHOOSH360 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless WHOOSH360 and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of laws provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If not resolved within 30 days, the dispute shall be referred to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat of arbitration shall be Mumbai, India. Proceedings shall be conducted in English.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction for matters involving intellectual property or confidentiality.
These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and WHOOSH360 regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
Neither party shall be liable for any delay or failure to perform resulting from causes outside their reasonable control, including but not limited to natural disasters, government actions, internet outages, or third-party platform failures.
Questions about these Terms should be directed to:
For legal notices, please send a written notice to the above email address with "Legal Notice" in the subject line.